Chapter 7 CCA: "Positive" Negative Communication

It's important to understand that sometimes you will be in the position to deliver negative information. 

Part 1:

Conduct an electronic search to locate an article that deals with successful negative communication in a company or organization. 

Prepare an abstract of the article that includes the following parts: (1) article citation, (2) name of organization/company, (3) summary/description of communication technique/situation, and (4) outcome(s) of the successful communication. 

As an alternative to locating an article, you could write about a successful "negative" communication situation that you have encountered either at work or at school. Prepare your abstract in a "memo" and post to your blog.

Part 2:

You will create a common scenario in the workplace, and write a response letter based on the situation. 

Step 1: Choose your scenario and expand with details:

Announcing Negative Organizational News 
OR
Providing Constructive Criticism
OR
Refusal of a Favor

Step 2: Using Chapter 7 and details from "Delivering a bad news message", you will create a message based on your scenario. 

For submission of this assignment, please create one GoogleDoc with Part 1 AND Part 2. Then link your shared googledoc directly onto your blog. 

You have 1 Block Period and 1 Regular Period to complete this assignment. All posts should be complete and finished by Friday 4/28

Business Communication through Social Media

Purpose: To find a real life example of a success story regarding a companies social media use.

Outcome: You will write a "Formal" one page paper following APA format including citations with your findings. You must title your blog post "Business Communication through Social Media", write a one paragraph abstract or summary of your piece, and then hyperlink to a googledoc with your Paper.  

Steps: 
1. Conduct an electronic search to locate an article that deals with successful communication in a company or organization through Social Media. 

2. Prepare an abstract of the article that includes the following parts: 
(1) article citation
(2) name of organization/company
(3) description of communication technique/situation. How is it used, how do they know it has been successful. 
(4) outcome(s) of the successful communication. 

Some Decent places to start, but might not provide enough for your whole piece...

http://gigaom.com/2009/06/16/real-life-twitter-business-success-stories/

http://mashable.com/2010/06/02/small-business-social-media-success-stories/

These posts with a link to your Paper/Doc are due by EOC on Friday 4/21/17

Business Letters

Business Letters. Over the next couple of classes, we will work on writing “Formal Business Letters” for specific situations. You will need to create a format that works (You can use a fake or mock address/name for an employer).

Utilize your book and the internet as resources to help you through this assignment.

All of your letters should created and saved in Google Docs. You will link your google doc letters from your blog. 

1.    Following Up on a Job Application: Assume that you have applied for a position earlier in this current class term. Make the assumption you prefer about the position: You applied for (a) an immediate part-time job, (b) a full-time job for next summer, (c) a cooperative education assignment or internship, or (d) a full-time job immediately after your graduation. Assume you have now completed the current class term. Mentioning the courses you have taken this term, write a follow-up letter for the position for which you have applied.

2.    Saying “Thank-You” for an Interview: Assume that you were interviewed for the job for which you applied in the previous Additional Assignment. Write a thank-you email message to the interviewer; send it to your instructor or submit as directed.

3.    Accepting a Job Offer: Write a letter of acceptance for the job (internship) for which you applied in Additional Assignment 3. Assume you have been asked to start work in two weeks. Provide additional details concerning work arrangements, salary, etc. Supply an address.

4.    Refusing a Job Offer Diplomatically: Assume that the job search identified in Additional Assignment 3 was very successful; you were offered positions with two firms. Write a letter refusing one of the job offers. Because you want to maintain a positive relationship with the company for whom you are refusing to work, provide specific reasons for your decision. Supply an address.


Assistance & Help with these letters can be found in the BCOM textbook, on pages 290-293