Chapter 6 Assignment
For this assignment, you will create hyperlinks on your blog posts, that take you to "View Only" documents of each Part. The hyperlinks should read: Click HERE for CCA6 Part 1 and Click HERE for CCA6 Part 2
Please title your google documents as follows:
CCA6 - Part 1 and CCA6 - Part 2.
When you have finished writing and formatting your two parts, you will include each hyperlink and post on your blog before the end of class.
Info on Business Letter Block Style:
Page 1:
Part I
Instructions: Write a response to the following inquiry.
Use Block Style Modified Punctuation Style. Make up your own answers to
the questions asked. In your response to the student’s letter, mention that you
are sending additional information in a separate package.
Scenario: As Dean of Admissions for the University of Colorado, you have
received a letter from James Kelly, a first year student at the State
University of New York, 665 Catskill Hall, Oswego, NY 13126. James is
interested in transferring to CU, but has several questions about the school’s
curriculum and the transfer requirements. Below are his questions about CU:
a. Does CU offer an undergraduate degree in environmental
engineering? If so, how long has this degree been offered at the school?
b. What are the admission requirements for transfer students?
c. Can all the courses taken at another school be transferred for credit?
Although he doesn’t ask, CU only accepts a few transfer students each semester; out-of-state tuition is significantly higher than in-state; and scholarships may be available. Consider whether to include any of this information.
b. What are the admission requirements for transfer students?
c. Can all the courses taken at another school be transferred for credit?
Although he doesn’t ask, CU only accepts a few transfer students each semester; out-of-state tuition is significantly higher than in-state; and scholarships may be available. Consider whether to include any of this information.
Part II
#2 Instructions: Write a routine claim letter to the supplier. Use
Block Style Modified Punctuation Style (See Page 95 For
Assistance)
As the purchasing agent for Excel Energy Company, you ordered a
box of laser cartridges from Nationwide Office Supply, 2610 Main St., Dubuque,
Iowa 52405, for your Sampson Model printers. The total price was $525.00
including shipping and handling. The Supply Company’s catalogue description for
this cartridge (Part No. 8R01656) stated: “Fits Epson and Xerox printers and
most compatibles.” Because your Sampson is widely advertised as a Xerox
compatible printer, you assumed the cartridges would work. However, when the
order arrived, you discovered the cartridges didn’t fit your printer. They were
about ¼ inch too thick, and wouldn’t seat properly.
You believe your supplier’s misleading advertising caused you to
order the wrong model cartridge. You want the company to either refund the
$525.00 you paid on its Invoice 95-076, or replace the cartridges with ones
that will work with your printers. You’ll be happy to return the unusable
cartridges if the company will provide instructions for doing so, and pay the
return shipping cost.
Make sure to proofread your assignment for spelling, grammatical, and punctuation errors.
Make sure to proofread your assignment for spelling, grammatical, and punctuation errors.
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